A Fish Sandwich to be Proud of

February 22, 2019 | By Joe Hartigan | Trident Seafoods Corp.

The Fish Sandwich at Jack in the Box has been a very popular item during the Lenten season for years. In fact, many franchisees would love to see the Fish Sandwich (and its associated low food costs) become a permanent menu item. This year, Jack in the Box will decide whether or not to make … Continue reading

Improve Customer Satisfaction By Focusing On Traffic And Layout

February 11, 2019 | By solinkcorporation | Solink

When thinking about how to improve your customer experience at your restaurant, it’s easy to ignore one of the most valuable assets at your disposal: the layout and design of your restaurant. If you’re not tracking and learning from the flow of customer traffic, you could miss out on some great opportunities to improve their … Continue reading

Direct Insurance Available for Jack in the Box…Save 20%!

January 17, 2019 | By ndicarlo | Intrepid Direct Insurance

Jack in the Box owners can now save money on all required business insurance coverages.  Intrepid Direct, who works with thousands of restaurant franchisees throughout the country, is ready to offer Jack in the Box franchisees a direct quote to save them money. It’s also easy.  Most franchisees can complete the application process within 10 … Continue reading

3 Reasons Why Every Restaurant Needs Video Surveillance

December 18, 2018 | By Envysion19 | Envysion

Restaurant ownership can feel like an uphill battle due to hidden noncompliance and other issues among day-to-day operations— leaving owners susceptible to higher counts of theft and loss. In fact, according to Management Science, restaurants’ revenues increased by approximately 7% after simply implementing a video surveillance system; thus, surveillance either increased worker productivity, decreased latent employee theft, … Continue reading

JIB franchise owner experiences significant payroll cost savings, gains peace of mind

| By Honkamp Krueger | Honkamp Krueger & Co., P.C.

CASE STUDY Background A multi-unit (70+) franchise owner across multiple concepts (e.g. Jack in the Box, Denny’s, etc.) was seeking out a new payroll provider after numerous negative experiences with their previous payroll service provider. Their provider offered the iSolved platform but was not leveraging the technology available to the advantage of the franchise owner. … Continue reading

Customer Experience Trends: The Human Factor

December 12, 2018 | By Chaylynn Laws | InMoment

By Lisa Davis, VP of Communications at InMoment MAY 17, 2018   Despite apocalyptic talk that artificial intelligence will replace people at some time in the not-too-distant future, InMoment’s annual US CX Trends report revealed that the human factor continues to be the primary force in making or breaking the customer experience. Consumers value genuine connections with staff … Continue reading


| By Delphi3550 | Delphi Display Systems

USING ORDER CONFIRMATION SYSTEMS TO GET CUSTOMERS TO TRUST YOUR BRAND   Quick Service Drive Thrus influence their customers on a very large scale. That vanilla shake your drive thru presenter handed to a customer may have been the perfect ending to the ultimate first date. Your drive thru may be the only one an elderly customer … Continue reading